How to give points for spending

When you choose the Points Per Spending option, here’s how you can award points to your customers:

  1. Scan the Customer’s QR Code

    • In the Authic admin app, tap the “Give Points” button.

    • Use your device’s camera to scan the customer’s QR code.

  2. Enter the Amount Spent

    • After scanning, the app will prompt you to enter the amount the customer spent (e.g., €25.00).

    • Make sure to enter the correct amount to ensure accurate points allocation.

  1. Confirm the Transaction

    • Double-check the amount, then hit “Confirm” to finalize the transaction.

    • The app will automatically calculate the number of points based on your configured points-per-euro (or other currency) rate.

  2. Customer Receives Points Instantly

    • The customer’s loyalty account will be instantly updated with their new points balance.

    • They’ll see this reflected in their app right away!

💡 Tips for Smooth Operations:

  • Train your staff to always double-check the amount entered before confirming.

  • If your customers are used to tipping, clarify whether tips are included in the points calculation or not.

  • Encourage staff to remind customers they’ve earned points, this reinforces the program and boosts engagement!

Last updated