How to give points for spending
When you choose the Points Per Spending option, here’s how you can award points to your customers:
Scan the Customer’s QR Code
In the Authic admin app, tap the “Give Points” button.
Use your device’s camera to scan the customer’s QR code.
Enter the Amount Spent
After scanning, the app will prompt you to enter the amount the customer spent (e.g., €25.00).
Make sure to enter the correct amount to ensure accurate points allocation.
Confirm the Transaction
Double-check the amount, then hit “Confirm” to finalize the transaction.
The app will automatically calculate the number of points based on your configured points-per-euro (or other currency) rate.
Customer Receives Points Instantly
The customer’s loyalty account will be instantly updated with their new points balance.
They’ll see this reflected in their app right away!
💡 Tips for Smooth Operations:
Train your staff to always double-check the amount entered before confirming.
If your customers are used to tipping, clarify whether tips are included in the points calculation or not.
Encourage staff to remind customers they’ve earned points, this reinforces the program and boosts engagement!
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